Zoho Assist - Remote Desktop app is a powerful and convenient tool that allows users to remotely control computers from their Android devices. Whether you need to provide remote support to customers or access unattended computers, this app has got you covered. With its user-friendly interface and advanced features, Zoho Assist makes remote desktop access and support seamless and efficient.
1.One of the key features of Zoho Assist is the ability to easily invite customers to a remote support session. Users can send an invite directly from the app or share an invitation URL with customers. Once the customer accepts the invite or clicks the URL, the user is instantly connected to their computer, allowing for real-time support and troubleshooting.
2.The app also enables users to access unattended remote computers. This means that even if the customer is not physically present in front of their computer, the user can still control it and provide support. This feature is particularly useful for IT professionals and support teams who need to troubleshoot issues on computers that are not currently in use.
1.Zoho Assist supports multiple monitor navigation, allowing users to easily switch between different monitors connected to the remote desktop. The app automatically detects active monitors, making it convenient to work with multiple screens during a remote support session.
2.Another useful feature of Zoho Assist is the ability to take instant screenshots. With a single tap, users can capture screenshots of the remote desktop, which can be used to review issues and troubleshoot later. This feature enhances communication and collaboration between the user and the customer, making it easier to identify and resolve problems.
Zoho Assist - Remote Desktop app is a comprehensive and feature-rich tool for remote desktop access and support. With its easy invitation process, access to unattended computers, multiple monitor navigation, screenshot capture, file transfer capabilities, robust security, and picture-in-picture mode, it provides a seamless and efficient remote support experience. Whether you are an IT professional or a support team, Zoho Assist is a valuable tool that simplifies remote access and enhances customer support.
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