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Services Offered by UTS on Mobile App

Book Ticket:

Normal Booking (for both Journey and Return tickets)

Quick Booking (for both Journey and Return tickets)

Platform Ticket purchase

Season Ticket acquisition

QR Booking option (for Platform Tickets, Journey, and Return Tickets)

Cancellation of Ticket:

Paper Tickets that have a booking amount exceeding cancellation charges may be canceled using the utsonmobile app prior to ticket printing. Note that cancellation of Paperless Tickets is not permitted.

Access Booking HiStory

R-Wallet Services:

Check R-Wallet Balance

Recharge R-Wallet

Review TransAction History

Surrender R-Wallet feature

Manage Profile:

Change City of residence

Edit Frequent Travel Route

Update Journey Details

modify PasSword for security

Request Handset Change

Alter Personal Information

Sync Ticket across devices

Display Booked Ticket:

The 'show ticket' feature allows users to present the ticket to the TTE (Travelling Ticket Examiner) or TC. An offline mode is available to show paperless tickets in case of no Internet connectivity on the mobile.

Login Process

Post-registration, users must input their credentials on the login page to access the utsonmobile app.

Eligibility Criteria for Users

This service is restricted for individuals below Seventeen years of age or those who have previously been suspended or removed from services by Indian Railways.

By agreeing to the Terms & Conditions or otherwise utilizing the Service or website, individuals shall be considered to be at least Seventeen years old and must not have been previously suspended or removed by Indian Railways. The user represents and Warrants they possess the authority and capability to engage in this Agreement and adhere to all stipulated terms and conditions. Impersonation of others or misrepresentation of identity, age, or affiliation is strictly prohibited.